How is Outlook Productivity different from just "Outlook Tech Training"?



Why One Alone Isn’t Enough

Great people can do great work. But without best-practice processes and the right technology, results will always fall short of what’s possible.

The latest technology might look impressive, but without skilled people and solid processes, it won’t deliver much.

Even the best-designed processes won’t get you far if the technology is outdated and the people using it aren’t engaged.

That’s why true performance lies in the overlap of people, process, and technology.

When capable people, equipped with the right tools, follow effective processes, work becomes faster, easier, and more impactful. That’s where excellence happens.





From Information to Transformation


Information is everywhere—books, courses, tools, and endless advice. But information on its own doesn’t change much. That’s why so many people stay stuck: they know what to do, but struggle to turn it into how things actually get done.


Our philosophy is simple: productivity isn’t about knowing more, it’s about doing better.

That’s where optimal productivity comes in. It’s the bridge between “how things are” and “how I want things to be.” Not through shortcuts or quick fixes, but through practical shifts—habits, systems, and mindsets that turn information into transformation.

When you close that gap, you move from frustration 😟 to satisfaction 🙂—not just working harder, but working in a way that actually gets you where you want to go.




What you get

Our hybrid online and interactive Outlook Productivity Programme equips you and your team with powerful productivity enablers, including:

  • Lifetime access to all on-demand content

  • Eight live, interactive workshops led by expert facilitators, scheduled to fit your group

  • A 1:1 coaching session for everyone to ensure your system supports your way of thinking and working

  • Ongoing email support long after the course ends

  • Invitations to exclusive mini-workshops from Productivity Pit Stop

  • Guidance that’s more than just tech—we help merge habits of thinking and doing with the way you actually work (email, meetings, delegation, and more)

  • Practical AI tips to use it as a thinking partner, not a content vending machine


Your Outlook Productivity content is ready anytime you are—with lifetime, on-demand access.

Have a look


Let’s Continue… It’s About More Than Outlook

The 8 Ways to Productivity Mastery are simple, practical guidelines to help you prepare, execute, and improve tasks and small projects.

We’ll weave these 8 Ways into our conversations—and you’ll also get the infographic as a handy reference.




How to get more from AI

A Thinking Partner, Not a Vending Machine

Tried AI tools like ChatGPT but felt underwhelmed? You’re not alone. Most people use AI like a vending machine—drop in a prompt, hope for gold. That mindset limits results.

AI isn’t a shortcut to avoid thinking. Done right, it’s a partner—a coach, collaborator, and catalyst.

Robert Middleton’s ChatGPT Thinking Tool shows how AI expands your thinking when treated as a thought partner, not an answer machine. Danny Iny’s AI Clarity Cascade pushes this further: it’s not about better prompts, but better conversations.

Together, their message is clear:

  • The gold comes after 1,000 messy words—don’t rush.

  • Strong results come from context, not clever prompts.

  • AI doesn’t replace your thinking—it sharpens it.

How to use AI in this course (and beyond):

  1. Reflect: Debrief with AI after each lesson—what clicked, what’s unclear.

  2. Create: Draft emails, shape projects, and build habits with AI’s help.

  3. Challenge: Ask it to push back, test assumptions, and stretch your view.

If you treat AI as just a productivity hack, you’ll miss its power. Treat it as a strategic partner, and you’ll think deeper, work smarter, and unlock real transformation.

Welcome to the conversation.


Quick Win: Get More from @Mentions

Most people use @mentions in Outlook (or Teams) just to tag someone’s name. But there’s a smarter way.

Used properly, @mentions don’t just notify someone—they cut through the noise and highlight exactly what needs attention. That means fewer missed details, faster responses, and less back-and-forth.

In this short video, I’ll show you how to turn @mentions into a real productivity tool, not just a fancy way to type someone’s name.

👉 Watch now and make your emails and messages work harder for you.



Quick Win: Fix ALL CAPS in Seconds

We’ve all been there—someone sends you text IN ALL CAPS, and the only way out seems to be retyping it.

But here’s the good news: you don’t need to waste time fixing it the slow way. In this quick video, I’ll show you a simple shortcut to change ALL CAPS into normal text instantly.

👉 Once you know this, you’ll never go back to retyping.




Thank you for visiting. I'm looking forward to talking with you.

Gerrit Cloete